Betting Rules

These Betting Rules explain the general conditions that apply when you place a wager with Lunubet Casino. They are intended to help players in Australia understand how bets are submitted, accepted, settled and reviewed. Product-specific rules, promotional terms and any information shown on the relevant betting page may also apply. Please read all applicable information before placing a bet.

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General betting conditions

By opening an account, accessing a betting product or placing a wager with Lunubet Casino, you agree to follow these Betting Rules, the applicable account terms, privacy information and any product-specific conditions displayed on the website. If a specific rule conflicts with a general rule, the specific rule for that market or product will generally apply to the extent of the conflict.

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You must be legally permitted to participate in online gambling and must provide accurate, current and complete information when creating and using your account. Age, identity, location and other eligibility checks may be required. We may refuse, suspend or restrict access where required by law, where account information cannot be verified, or where activity appears inconsistent with these rules.

A bet is only valid when it has been accepted by the website and recorded in your account or betting history. Entering selections, submitting a bet slip or seeing a request processed does not by itself guarantee acceptance. You should check the confirmation message and your betting history before assuming that a wager has been placed.

You are responsible for reviewing your selections, stake, odds, market, event, payment method and any other details before confirming a bet. Bets placed using your account credentials are normally treated as having been placed by you. Keep your password, device and account information secure, and notify support through the available account channels if you believe that someone else has accessed your account.

Availability and eligibility

Betting products, markets and payment options may vary according to your location, account status, verification results, technical availability and legal requirements.
You must not use the service where online gambling is prohibited or where you are not legally entitled to participate.
One person must not create or control multiple accounts unless expressly permitted under the applicable account terms.
You must not allow another person to use your account, place bets on your behalf without authorisation, or transfer account access to another person.
Accounts may be subject to transaction, stake, product or responsible gambling limits. Any applicable limit will be shown or communicated through the relevant account or product information.

Lunubet Casino may decline a wager, limit participation, remove a market or suspend a product when this is necessary for compliance, security, responsible gambling, technical operation or integrity purposes. Such action may be taken before or after an attempted bet where an issue is identified.

Placing bets and understanding odds

Before placing a wager, select the event, game, market or outcome you want to bet on and enter the amount you intend to stake. The bet slip may show the selected outcome, applicable odds, potential return and any other relevant information. Review this information carefully before submitting the wager.

Odds, stake and potential return

Displayed odds indicate the price of a selection at the time shown. Odds may change before a bet is accepted. Depending on the product, the potential return may include the original stake or may show winnings separately. The applicable odds and calculation method are the ones confirmed at the time the bet is accepted, subject to the correction and error rules below.

The stake is the amount committed to a wager. You should only stake money that you can afford to lose. A bet cannot normally be changed or cancelled after acceptance, unless a specific product rule, cancellation process or legal requirement allows this. If you are unsure about a selection, do not confirm the bet until you have checked all details.

Types of bets

A single bet is a wager on one selection or outcome.
A multiple or combination bet links two or more selections. The result depends on the rules for each selection and the applicable combination conditions.
A live or in-play bet is placed after an event or game has started. Delays may occur between the live action, the display of information and the acceptance of a wager.
A special, novelty or non-sporting market may have additional definitions for the outcome, settlement date or evidence used to determine the result.
A casino or game wager is governed by the rules shown for the relevant game, including the way rounds, wins, losses, ties and interrupted play are handled.

The rules displayed for a market may define the event start time, selection names, qualifying conditions, statistical source, result authority and settlement method. Those definitions are important. A result may be settled according to the published market rules even if a different result is later reported by another source.

Live betting and technical delay

Live betting carries a higher risk of delay, suspension and changing odds. A market may remain visible while an event is temporarily suspended, and a bet request may be rejected or accepted after the displayed information has changed. You should not rely on a live display as proof that a bet has been accepted. The confirmed bet record is the relevant record of the wager.

If a bet is placed after an outcome has occurred, or after material information about an outcome is known, it may be reviewed under the applicable rules. Bets affected by a clear timing, pricing or technical issue may be voided or corrected where permitted.

Results, settlement and corrections

Bets are settled when the relevant event, game or market has a result under the applicable product rules. Settlement may depend on an official result, an authorised data source, a game record or another method stated for that market. Results can take time to confirm, particularly where an event is delayed, reviewed, abandoned or subject to an official appeal.

Changes to an event

If an event is postponed, abandoned, interrupted or moved, the market may be settled under its specific rules or treated as void.
A selection may be void if the relevant participant does not take part, if the required condition is not met, or if the market rules provide for a void result.
Markets may be settled on the basis of the result declared at the relevant time, even if a later decision changes that result, where the product rules allow this.
Dead heats, ties, draws and shared outcomes may be settled using a reduced or adjusted return method described in the relevant market rules.
If a game or event is completed but a statistic or result is later corrected, the settlement approach will depend on the applicable product conditions.

Where a bet is void, the stake may be returned in accordance with the applicable rules. For combination bets, a void selection may be removed from the combination or handled in another way stated for that product. The treatment of a void leg can affect the final return, so check the rules for the specific bet type before placing it.

Obvious errors and technical issues

A clear error may include an incorrectly displayed price, market, selection, event status, result or return caused by a technical, human or data-related problem. If a bet is accepted with an obvious error, Lunubet Casino may correct the bet, void the affected part, recalculate the return using the appropriate information, or take another action allowed by the applicable terms and law.

We may also review bets affected by duplicate processing, interrupted communications, incorrect account balances, software faults, payment reversals or other system problems. If funds or winnings are credited in error, they may be corrected or recovered. You should not withdraw, spend or transfer funds that you reasonably believe were credited incorrectly.

Disputes and account records

Your betting history, transaction records, accepted bet details and system records may be used to investigate a query or dispute. If you believe a bet has been settled incorrectly, review the market rules and raise the issue through the available support process as soon as reasonably possible. Provide the relevant bet reference and a clear explanation of the concern. Reviews may require verification and may take longer where third-party results or technical information are needed.

Account conduct and responsible wagering

You must use Lunubet Casino honestly and for lawful purposes. You must not manipulate a market or game, interfere with the website, exploit a vulnerability, use automated tools without permission, submit false information, use another person's payment method without authority, or engage in activity designed to avoid account, identity or responsible gambling controls.

Suspected fraud, collusion, bonus abuse, money laundering, account takeover, payment misuse or other prohibited conduct may lead to an investigation. During an investigation, access to an account, bets, payments or withdrawals may be restricted where necessary. Any action taken will be subject to the applicable terms, legal obligations and available review processes.

Promotions and special offers

Promotions, bonuses, free bets and other offers are governed by separate terms. Those terms may include eligibility requirements, expiry conditions, wagering requirements, eligible products, maximum values, payment conditions and restrictions on combining offers. Read the full promotional terms before participating. If a promotional term conflicts with a general betting rule, the promotional term will apply to that offer.

Play within your limits

Gambling should be an entertainment activity, not a way to make money or recover losses. Set a budget before you play, decide how long you will play, take regular breaks and avoid chasing losses. Do not gamble when you are distressed, under the influence of alcohol or drugs, or using money needed for everyday living expenses.

Use available deposit, stake, loss or session limits where offered.
Consider a time-out or account closure if gambling is becoming difficult to control.
Do not borrow money to gamble or ask others to fund your play.
Talk to someone you trust if gambling is affecting your finances, relationships, work or wellbeing.
Seek independent support from an appropriate Australian gambling-help service if you are concerned about your gambling.

Lunubet Casino may apply responsible gambling measures, including account reviews, limits, cooling-off periods or restrictions. These measures are designed to support safer participation and may affect access to some products. You must not attempt to bypass a restriction by opening another account or using another person's account.

Updates to these rules

These Betting Rules may be updated when products, technology, legal requirements or operational processes change. The current version published on the website applies to future activity from the time it takes effect, unless a different approach is required by law. Keep a copy of the rules that applied when you placed a bet if you need to refer to them later.

If you do not understand a rule, do not place the bet until you have obtained clarification through the available support channels. By continuing to use the betting service after an update, you acknowledge the revised rules to the extent permitted by law.